TERMS OF SERVICE

Last Updated: September 2026

Welcome to Merryfrost.

These Terms of Service (“Terms”) govern your use of merryfrost.com and any purchases made through our website.

By accessing our website, placing an order, or using our services, you agree to these Terms. Please read them carefully before using our website.

1. GENERAL CONDITIONS

By using this website, you confirm that you are at least the age of majority in your place of residence or have permission from a parent or legal guardian.

You may not use our website, products, or services for any unlawful, fraudulent, or unauthorized purpose.

You must not transmit viruses, malware, harmful code, or interfere with the security or operation of our website.

We reserve the right to refuse service where permitted by applicable law.

2. ONLINE STORE TERMS

Merryfrost provides an online store offering Christmas décor, holiday lighting, seasonal gifts, and related products.

Product availability may change without notice.

We reserve the right to:

- Limit product quantities
- Discontinue products
- Correct product information
- Correct pricing errors
- Cancel or refuse orders when reasonably necessary

3. PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, images, colors, dimensions, features, materials, and specifications are accurate.

However, slight differences may occur due to:

- Screen settings
- Lighting conditions
- Manufacturing variations
- Product updates
- Material differences

Minor variations in color, texture, size, or appearance may not be considered defects.

4. PRICING

Prices are displayed in the currency shown on the website.

Prices may change without prior notice.

Promotions, discounts, coupon codes, and seasonal offers may have separate conditions and may be modified or discontinued at any time.

If a pricing error occurs, we reserve the right to cancel the affected order and issue a refund where payment has already been collected.

5. ORDERS

After placing an order, you may receive an order confirmation email.

An order confirmation does not necessarily mean that the order has been shipped.

We may review, limit, reject, or cancel orders in cases involving:

- Suspected fraud
- Incorrect pricing
- Payment issues
- Product availability
- Shipping restrictions
- Incorrect customer information
- Unusually large or suspicious orders

If we cancel an order after payment has been received, an appropriate refund will be issued.

6. BILLING AND SHIPPING INFORMATION

You agree to provide accurate and complete information when placing an order.

This may include:

- Full name
- Billing information
- Shipping address
- Email address
- Phone number

You are responsible for checking your information before completing checkout.

Merryfrost is not responsible for delays or delivery problems caused by incorrect or incomplete information provided by the customer, except where required otherwise by law.

7. PAYMENT

Payment must be successfully authorized before an order can be processed.

Payments may be handled by third-party payment providers.

By submitting payment details, you confirm that you are authorized to use the selected payment method.

Merryfrost does not directly store complete payment card details where payments are processed securely by third-party payment providers.

8. SHIPPING AND DELIVERY

Orders are generally processed within approximately:

1–3 business days

Estimated transit time is typically:

7–15 business days

Most orders are therefore expected to arrive within approximately:

8–18 business days

Delivery estimates are not guaranteed.

Shipping may be affected by:

- Carrier delays
- Customs processing
- Weather
- Holiday shipping volume
- Public holidays
- Local delivery disruptions
- Incorrect shipping information

Please review our Shipping Policy for complete information.

9. FREE SHIPPING

Merryfrost currently offers Free Standard Shipping on eligible orders unless otherwise stated at checkout.

Any expedited or optional shipping methods may involve additional charges.

10. RETURNS AND REFUNDS

Eligible return requests may be submitted within 30 days of delivery.

Returns, refunds, exchanges, damaged items, and incorrect orders are governed by our Refund & Return Policy.

To request assistance, contact:

support@merryfrost.com

Do not return products before receiving return instructions from our support team.

11. ORDER CHANGES AND CANCELLATIONS

If you need to change or cancel an order, contact us as soon as possible at:

support@merryfrost.com

We will make reasonable efforts to accommodate your request.

Once an order has entered processing, fulfillment, or shipping, changes or cancellations may no longer be possible.

12. PROMOTIONS AND DISCOUNT CODES

Promotional offers may:

- Have expiration dates
- Apply only to selected products
- Require a minimum purchase
- Be limited to one use per customer
- Not be combined with other offers

Unless otherwise stated, discounts cannot be applied retroactively to completed orders.

13. THIRD-PARTY SERVICES

Our website may use third-party services such as:

- Payment providers
- Shipping carriers
- Analytics services
- Advertising platforms
- Review platforms
- Social media services
- Ecommerce applications

Merryfrost is not responsible for the policies, content, availability, or operation of third-party websites and services.

Use of third-party services may be subject to their own terms and privacy policies.

14. INTELLECTUAL PROPERTY

Unless otherwise stated, content appearing on merryfrost.com is owned by Merryfrost or used with appropriate authorization.

This may include:

- Brand names
- Logos
- Graphics
- Product descriptions
- Product images
- Videos
- Website design
- Promotional materials
- Written content

You may not reproduce, distribute, modify, sell, or commercially exploit our content without prior written permission, except where allowed by law.

15. CUSTOMER REVIEWS AND USER CONTENT

If you submit reviews, photos, videos, comments, testimonials, or other content, you confirm that you have the right to submit such material.

You must not submit content that:

- Violates another person’s rights
- Is fraudulent or misleading
- Contains harmful code
- Contains unlawful material
- Is abusive, threatening, or defamatory

Where permitted by law, submitted content may be used to display reviews, improve our services, or promote Merryfrost products.

16. PROHIBITED USES

You may not use our website:

- For illegal activities
- To violate applicable laws
- To infringe intellectual property rights
- To submit false or misleading information
- To distribute malicious software
- To unlawfully collect personal information
- To interfere with website security
- To attempt unauthorized access to our systems
- To conduct fraudulent transactions

17. WEBSITE AVAILABILITY

We do not guarantee that our website will always operate without interruption, errors, or temporary downtime.

We may modify, maintain, update, suspend, or discontinue parts of the website when necessary.

18. ERRORS AND INACCURACIES

Website content may occasionally contain:

- Typographical errors
- Pricing errors
- Product description errors
- Availability errors
- Promotional inaccuracies

We reserve the right to correct such errors and update information at any time.

19. DISCLAIMER OF WARRANTIES

To the extent permitted by applicable law, the website and services are provided on an “as is” and “as available” basis.

We do not guarantee that:

- The website will always be uninterrupted
- All information will always be error-free
- Every product will meet every individual preference
- Third-party services will remain continuously available

Nothing in these Terms limits consumer rights that cannot legally be excluded.

20. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Merryfrost will not be responsible for indirect, incidental, special, or consequential losses arising from your use of the website, products, or services.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

21. INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold Merryfrost harmless from claims, losses, damages, liabilities, or expenses resulting from unlawful use of our website or violation of these Terms.

22. SEVERABILITY

If any part of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will remain in effect.

23. TERMINATION

We may restrict or terminate access to our website or services if these Terms are materially violated or our services are misused.

Any obligations incurred before termination may continue where applicable.

24. CHANGES TO THESE TERMS

We may update these Terms from time to time.

The latest version will always be posted on this page with the updated “Last Updated” date.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms where permitted by law.

25. CONSUMER RIGHTS

Nothing in these Terms is intended to limit any mandatory consumer rights available under applicable local laws.

Where applicable consumer protection laws provide greater rights than these Terms, those legal rights will apply.

26. CONTACT INFORMATION

If you have questions regarding these Terms of Service, please contact:

Merryfrost

Email:
support@merryfrost.com

Website:
merryfrost.com